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SMS Terms and Conditions

When opted-in, you will receive text messages (SMS) to your mobile number. These kinds of messages may include special updates, appointment confirmations, or other information.

How opt-in for EFG Updates

There are three ways to opt-in for text messages:

Text FORWARD to 221221
Visit Educators Financial Group’s Preference Centre for Clients or the Preference Centre for Non-Clients
Call 1.800.263.9541

After opting-in to SMS, you will receive a message from 221221 on your mobile phone.

By opting-in to SMS, you agree to the SMS Terms & Conditions and consent to receive mobile text messages from Educators Financial Group. Message frequency varies. For more information on how the Educators Financial Group obtains, protects, and uses personal information, please refer to our Privacy Policy.

STOP Information

You can opt-out of EFG Updates at any time. To opt-out, text STOP to 221221 to stop receiving messages from Educators Financial Group (you will receive a text confirming that you have unsubscribed).

You may also opt-out at any time by emailing info@educatorsfinancialgroup.ca or calling our Contact Centre at 1.800.263.9541.

ARRET

You can opt-out of EFG Updates at any time. To opt-out, text STOP to 221221 to stop receiving messages from Educators Financial Group (you will receive a text confirming that you have unsubscribed).

You may also opt-out at any time by emailing info@educatorsfinancialgroup.ca or calling our Contact Centre at 1.800.263.9541.

HELP Information

For additional information, text HELP to 221221, email info@educatorsfinancialgroup.ca, or call 1.800.263.9541.

AIDE

For additional information, text HELP to 221221, email info@educatorsfinancialgroup.ca, or call 1.800.263.9541.

Supported Carriers

Standard message and data rates may apply. You may be subject to fees from your carrier according to your mobile messaging plan. Your carrier and Educators Financial Group are not liable for delayed or undelivered SMS messages.

Supported carriers in Canada include: SaskTel, Fibernetics, Eastlink, Iristel (includes Ice Wireless), Rogers (includes Fido, Chatr), TELUS (includes Koodo, Public Mobile), Shaw Communications Inc. (includes Freedom Mobile, Shaw mobile), SSi Canada, Videotron (includes Fizz), Execulink, BCE Inc. (includes Bell Mobility, Bell MTS, Lucky Mobile, PC Mobile, Virgin Mobile), Eastlink.

Text messaging service is not available in all countries. If you have any questions about your text plan or data plan, please contact your wireless provider.

We take your privacy seriously.

For more details on Educators Financial Group’s privacy policy, please refer to our Privacy Policy.

Educators Financial Group may from time to time update these SMS Terms & Conditions to reflect our latest changes to this text message program. By continuing to use the service after updates have been posted, the subscriber agrees to the SMS Terms & Conditions.

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